News about Cyber-Attack
Status 01.06.2023
Ability to act restored in some areas
Since our last message, we have worked very intensively and successfully to defend against the recent cyber attack on us. Our IT experts, in cooperation with external specialists, have taken extensive measures to contain the threat and prevent further damage.
In the first sub-areas we were able to restore our ability to act:
- Communication with us is secure, you can contact us via the known channels without hesitation.
- With restrictions, we were able to put our offer and order system back into operation in sales. We are now able to view and record the large number of inquiries and orders that have been received.
- Thus we can send you again offers without drawings/models. If you no longer wish to receive an offer for your inquiry, please let us know as a matter of urgency.
- We will most likely be able to deliver orders for profiles and components without a design part again from the end of next week. We ask for your understanding that there will still be delays due to the backlog of individual orders.
We are doing everything we can to get the outstanding systems and processes back into operation as quickly and safely as possible.
At the same time, we are implementing additional security measures to make our infrastructure even more resilient in the future and to protect ourselves from potential threats.
We thank you for your loyalty, understanding and patience during this challenging exceptional situation. We will continue to keep you informed of any progress here.
If you have any questions, both our contact persons in the field and the internal sales team are at your disposal.
Your mk team
Status 24.05.2023
Dear customers,
we are still working intensively on the restoration of our systems. As of now, your personal contacts in the field service can be reached again as usual.
Status 22.05.2023
Dear business partners, customers and employees,
the headquarters of the mk Technology Group in Troisdorf became victim of a cyber attack between May 15th and 16th, 2023.
Due to this, we have shut down all systems for security and our IT department is working together with external specialists on an orderly restart of the systems. As a result, no material movements are possible at the moment and communication is restricted.
We are working flat out to get our business operations back on track as quickly as possible and to be available to you again.
We will inform you here about further developments
Your mk-Team
Maschinenbau Kitz GmbH
Headquarters of the mk Technology Group