Technical Service

Dependable Consulting and Technical Support

We are there for you at every stage of the project, whether it’s on-site. From consulting by our expert sales representatives, to the planning and design, right up to the starting up and the subsequently maintenance.


Starting from the customer’s task and requirements, the mk field team on site or the mk service team provides consulting and helps to plan, design and implement custom system solutions

  • Define and select the right components and modules
  • Pretesting at the quotation phase
  • Failure mode and effects analysis (FMEA)
  • Life cycle and cost (LCC) analysis


    Commissioning can be carried out by our expert technicians on site. Production starts quickly and smoothly.

    • Installation and commissioning
    • Functional tests
    • Customized acceptance
    • Instruction and training on site

    Maintenance & Spare Parts Service

    Our mission is to always ensure maximum system availability. Whether it´s maintenance or servicing, problems will be solved quickly.

    • Scalable availability, from 8x5 to 24x7
    • Expert service technicians on site
    • Remote diagnostic systems
    • Fast supply and high availability of spare parts

    Maintenance Agreements

    Maintenance agreements can be avoid downtimes and unneccessary costs. We customised maintenance agreements for various customer groups, depending on whether you using  our components or modules as part of your machine or complete systems.

    Quality Assurance

    If you have problems with one of our products, our goal is to work with you to find a solution. Our technical service is available to you with years of expertise. Whether replacement, repair or return, we decide according to your requirements according to common assessment.


    For custom requests, please contact our technical service department at kundenservice(at) or using the contact form below.


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